Research Report: Government Must Safeguard Investment in Public Service IT

Research from BCS, The Chartered Institute for IT, shows that its members believe government should accelerate investment in public service IT, and not cut it, according to 62% of respondents.

63% believe that IT and the internet are improving the delivery of public services. A similar number (60%) indicated that still more could be done for this to translate in to improved efficiencies for both local and national government.

The report also claims 59% of members felt the public fail to recognise the improvements in public services the IT industry has delivered, despite the fact that over half of respondents (55%) believe that IT and the internet are improving citizens’ rights and freedoms. The Institute’s Savvy Citizens campaign, aims to help the public recognise the value of information, and IT, plus how they access, use and manage it in their daily lives.

Elizabeth Sparrow, President, BCS, The Chartered Institute for IT, said: “It’s clear from this research that our members feel strongly that the value of IT and the internet in the lives of citizens, and how they access and use public services, should not be overlooked."

Links
Full Report
Savvy Citizens Campaign