Wednesday, 18 November 2009

Civica OPENRevenues: New Contact Numbers - Monday 23 November

From Monday 23 November 2009 our main contact telephone numbers will be changing. These changes are part of the next stage of our successful transition following the acquisition of the OPENRevenues business by Civica UK Limited.

New Numbers to Remember:

General Enquiries: 01635 264200*
Fax: 01635 264202
Benefits Hotline:
01635 264222

Workflow Hotline:
01635 264233

*including call escalation and critical calls


Please note: If you wish to log a call, e.g. to register a fault, you should still email the details to
ORHelpdesk@civica.co.uk

And that’s not all....
We will shortly be introducing further improvements including a new helpdesk system, and in the New Year we’ll launch the new customer portal which will allow you to log calls through the Civica OPENRevenues website. This customer portal will also give you access to a whole range of information resources related to our products and company news. We will keep you informed of all the new developments.

We hope you find the new changes useful if you have any problems or questions please contact
us by email at ORHelpdesk@civica.co.uk

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