Real-time reporting of the DWP HoBoD performance statistics

In response to the need for monitoring the DWP derivation rules for the SHBE extract, and financial information on payments and overpayments. We have introdued two new modules to their product suite.

The HBoD module enables users to view performance for the current month prior to submission plus the two previous months and matches how DWP apply their derivation rules to determine your performance. This facilitates daily monitoring of benefit performance together with a full analysis before the data issubmitted on the SHBE extract.

The HB Finance module provides detailed information on both payments and overpayments. Allowing monitoring on paid on time from both date determined and date all information received together with outstanding, new, recovered and written off overpayments. In addition within the overpayments area you can now also see details of transactions that affect the outstanding debt such as returned cheques, offsets etc. There is also a drill down on subsidy data and a year on year aged debt analysis.

This software is just part of a suite of products that will help improve efficiency and drive cost savings for LA work processes for further details or to request additional information please ask your Account Manager for details via 01635 550088 or email openrevenues@civica.co.uk