OPENRevenues - Module Focus: e-Benefits

Get more efficiency from your benefit service with our e-Benefits software solution:

As indentified in the article by Jon Gibbs mentioned on this blog below, the new e-transfer project will present new challenges for Benefits sections but our OPENRevenues e-Benefits product could be your solution.

How it works:
Allows Benefit application form data (LAID forms) to be captured from a variety of sources, (e.g. e-forms, welfare benefit systems etc) to be imported directly into the OPENRevenues core system, pre-populating the input screens. and applying intelligent business processing to cater for new claims, change of address, claim reinstatement and the editing of existing live claims.

e-Benefits highlights:
• E-forms reduce or eliminate printing costs
• Reduce postage costs
• Reduce time keying in data
• Improve NI 181 claim processing times
• Eliminate transposition errors on input

Request further details about our e-Benefits solution or contact your Account Manager and see how it can improve your service provision.

Look to the Future..

In an article first published in the latest version of our customer newsletter, OPEN-News, Jon Gibbs of IBS OPENSystems provides an insight into the forthcoming issues that will impact on Revenues and Benefits.

Please click here to read the article
Sign up to our customer newsletter here

DWP Reports on Choices Package in Pathways to Work

The Department for Work and Pensions, has published its report exploring whether it was possible to estimate the impact of the Choices package in Jobcentre Plus Pathways.

Amongst the conclusions were that paritcipants in the Choices package were more likely than non-participants to be in paid work two years after the start of their claim.

Please click here for further details

HM Treasury gets Tweeting!

HM Treasury has joined the Twitter phenomena! Keep in touch with regular updates here

Budget 2009 - All you need to know...

Alistair Darling will make his 2009 budget statement later today click here for all you need to know both before and after the House of Commons announcement.

Welcome to the OPENRevenues Blog!

Thank you for joining us at our new OPENRevenues blog

We hope to use these postings to bring you up to date and relevant news regarding IBS OPENSystems, the Revenues and Benefits sector and interesting viewpoints on the latest developments that impact our industry.

If you have any comments on the articles included in this blog, please feel free to contribute at the bottom of each section - however, you will need to become a member to add any comment, which you can do simply by entering your details in the box at the top of the page*.

We hope you enjoy this new feature and find what we publish of interest - intially it will be a process of trial and error as we develop the type of articles and news we post so your input will be glady received. This month you can let us know the type of information you would like to read on our blog by voting in our online survey in the top right hand column.

Thank you - we look forward to your contributions.

*Please note all comments will be moderated before being published

Midlothian Council selects IBS OPENSystems as new software provider

Midlothian Council selects IBS OPENSystems as new software provider

IBS OPENSystems has signed a contract with Midlothian Council to replace its revenues and benefits software.

The contract includes the adoption of a suite of IBS OPEN products, including OPENRevenues for Council Tax and Benefits, OPENExec performance management tool, OPENVision front-office contact centre solution, OPENAccess customer portal and OPENQuery ad-hoc reporting tool. Midlothian Council is also considering the subsequent implementation of OPENMobile visit management system and possible implementation of OPENRevenues for NDR including Business Improvement Districts. The new system is set to go live in October 2009 for 80 users.

Hillary Kelly, Head of Revenues and Housing Management, Midlothian Council, said that ease of use and efficiency benefits were important to their choice of system:

“There were a number of factors around us choosing IBS OPENSystems. First and foremost, during demonstration in the procurement phase, staff found the system easy to navigate and straightforward to use. With IBS, we are also offered a fully integrated system for revenues and benefits and we are particularly impressed with IBS OPENExec for its reporting capability, which will ensure that management of statistical data is kept at an optimum level in future.”

For further details about any of the products mentioned in this article please click here and where possible we will reply to you within 24 hours

For the full article about Midlothian Council please click here