South Norfolk - Winners: IRRV Benefits Team of the Year!

Congratulations to everyone at Civica OPENRevenues customer South Norfolk Council, who last night were announced winners of the prestigious Benefits Team of the Year Award at the IRRV Annual Conference Performance Dinner.

Click here for photographs of the winners with Civica OPENRevenues Managing Director Bill Loughrey.

Congratulations also to Great Yarmouth BC who were Highly Commended in the "Most improved Team of the Year Category", and to the London Borough of Merton - nominated for the "Excellence in Customer Service" award.

We'd like to take this opportunity to congratulate all the award winners in particular, but also everyone involved in the teams nominated in each category. Let the competition commence for 2010!

IRRV Annual Conference 2009

Come and visit our team at the 2009 IRRV Annual Conference in Bournemouth.

We'll be demonstrating a selection of our latest products on Stand 44 in the exhibition area. If you'd like to pre-book a meeting with one of our team please email chris.civica@gmail.com.

We look forward to seeing you there.

More Civica OPENRevenues Winners!

Three Civica OPENRevenues customers have been announced as winners of the 2008/09 Direct Debit Challenge.

Congratulations to:

• Bournemouth Borough Council
• Sunderland City Council
• Warwick Council

Each have won £1000 for their nominated charity! A great effort by everyone involved.

For full details of the Direct Debit Challenge and information on how you can take part please click here

3 Civica OPENRevenues Customers Nominated for Top IRRV Awards!

Congratulations to three Civica OPENRevenues customers who have been nominated for the IRRV Performance Awards. Great Yarmouth BC, Merton LBC and South Norfolk DC all made the short list for the awards which will be presented at the IRRV Annual Conference in Bournemouth later this month.

We're delighted for all three organisations, wish them the best of luck and hope they enjoy the awards evening. We will name the winners on this site following the final announcements.

Full details of the awards shortlist is available here.

Nomination details for Civica OPENRevenues: Great Yarmouth BC: Most Improved Team of the Year; Merton LBC: Excellence in Customer Service; South Norfolk DC: Benefits Team of the Year

Meet Civica OPENRevenues at Crieff

Civica OPENRevenues will have our first conference outing since our recent change of ownership. You can meet the team at the IRRV Scottish Annual Conference 2 -3 September 2009 at Crieff Hydro Hotel.

We'll be pleased to see you at stand 11 in the exhibition area.

Blog Renamed Civica OPENRevenues

Following the acuisition of the OPENRevenues by the Civica Group Ltd this blog will now be re-branded Civica OPENRevenues. There are no plans to make any further changes to the site at this stage.

Announcement: Civica Group Ltd Acquire OPENRevenues

31 July 2009, London … Civica Group Ltd, a market leader in software-based solutions that help to improve service delivery and efficiency, has announced that Civica UK Limited, the company’s wholly owned subsidiary, has acquired the IBS OPENSystems Revenues and Benefits business (“OPENRevenues”) from Capita Group Plc. The business has been renamed Civica OPENRevenues.

Based in Newbury, Civica OPENRevenues specialises in software systems and services for the local government market. Its highly rated product family, which enables the management and collection of council tax and non-domestic rates together with the provision of housing and council tax benefits, is used by more than 60 local authorities across the UK.

Following the acquisition, the Civica group now supplies 94 per cent of the 407 local authorities in Great Britain including more than 170 Revenues and Benefits customers.

Simon Downing, Civica chief executive, said, “I am delighted to welcome the OPENRevenues business into the Civica group. The acquisition adds specialist capability and expertise to Civica’s current activities in an important and highly visible area for local government. With a market-leading product and service portfolio across front and back office, complemented by business process, systems integration and IT managed service expertise, the group is well placed to help customers meet increasingly pressing service and efficiency challenges.”

Bill Loughrey, formerly managing director of the IBS Group, joins as managing director of Civica OPENRevenues. Loughrey said, “This acquisition is a very positive step in the development of the business. OPENRevenues has a proven reputation for developing strong customer relationships, and has provided the product of choice for many customers that have come to market over the last 8 years. I look forward to continuing our product and support programmes while building on the broader capabilities of the Civica group to deliver increasing value to customers.”

The set of specialist applications provided by the enlarged Civica group includes leading products for workflow and document management, administration of council tax, non-domestic rates and benefits, and associated applications including fraud management, mobile working, performance management analysis, on-line forms capability and internet portal facilities for both internal and external users.

About Civica Group Ltd
Civica Group Limited (www.civica.co.uk) is a market leader in software-based solutions that help organisations to improve service delivery and efficiency, with specialist expertise in local government, social housing, enforcement, education and regulated markets. Blending consulting, software and managed services, the group supplies more than 1,800 customers in the UK, Australia, Singapore and the USA, including 90 per cent of the UK’s local authorities.